Updated Effective Date: May 24, 2026
This Privacy Policy explains how Desert Pine Pets LLC DBA Country Critters Pet Store (“Country Critters Pet Store,” “we,” “our,” or “us”) collects, uses, stores, and protects your information when you interact with our website, retail store, online services, loyalty programs, and SMS/text messaging campaigns.
By using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
Automatically Collected Information
SMS/Text Messaging Information
2. How We Use Your Information
3. SMS Marketing & TCR Compliance
By providing your mobile phone number and opting in to receive text messages from Country Critters Pet Store, you consent to receive recurring automated marketing and informational text messages from us.
These messages may include promotions, discounts, order updates, event announcements, loyalty rewards notifications, and product availability alerts.
SMS Consent Terms
Message frequency may vary.
Message and data rates may apply.
Consent is not a condition of purchase.
You may opt out at any time by replying STOP to unsubscribe or HELP for assistance.
Data Sharing Restrictions
SMS consent and phone numbers collected for SMS purposes will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.
4. How We Share Information
We may share information with trusted service providers that help us operate our business, including payment processors, shipping providers, email and SMS communication platforms, website hosting providers, analytics providers, POS systems, and loyalty program providers.
These providers are only permitted to use information as necessary to provide services on our behalf.
We may also disclose information when required by law, to protect our legal rights, or to prevent fraud and security threats.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, personalize user experience, and support marketing efforts.
You may disable cookies through your browser settings, though some features may not function properly.
7. Your Rights & Choices
Depending on your location, you may have rights regarding your personal information, including accessing your information, correcting inaccurate data, requesting deletion of personal data, and opting out of marketing communications.
To exercise these rights, contact us using the information below.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
9. Contact Information
Recommended SMS Opt-In Disclosure
“By providing your phone number, you agree to receive recurring automated promotional and personalized marketing text messages from Country Critters Pet Store. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Reply STOP to unsubscribe. Reply HELP for help.”
Country Critters
1815 hwy 66 Edgewood, NM 87015
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